Identifying Key Facilitators of Cross-Sectoral Coordination for Individuals with Complex Needs or at High Risk

A Systems for Action study evaluates the effectiveness of California’s CalAIM Medicaid Waiver program in integrating social service and public health organizations into Medicaid coordinated systems of care for individuals with complex health and social needs. 

CalAIM is designed to dismantle forms of structural racism by investing nearly $2 Billion in helping Medicaid health plans and medical providers forge stronger alliances with local social service organizations and public health agencies in addressing the complex health and social needs of Medicaid beneficiaries, including paying for nonmedical services needed by these beneficiaries. 

The study uses a sequential mixed-method research design to assess how well CalAIM succeeds in integrating social service and public health organizations into Medicaid systems of care, with a specific focus on Black, Indigenous, LatinX, and other persons of color. Activities include surveys of community organizations in 20 counties combined with in-depth case studies in five counties. 

The study is conducted by the University of California at San Francisco in collaboration with 211 San Diego, United Way local affiliates, Health Leads, and other community partners.

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This webinar is hosted by Systems for Action (S4A). S4A is a signature research program of the Robert Wood Johnson Foundation (RWJF) that is housed in the Department of Health Systems, Management and Policy. S4A research builds a Culture of Health by rigorously testing new ways of connecting the nation’s fragmented medical, social, and public health systems.